Remote Infrastructure support

GTI  offers Remote Infrastructure Support to the clients to effectively optimize their IT infrastructure and related operations without compromising on security and quality. This provides the client end-to end management and support of their IT assets regardless of the location by proactive monitoring.

GTI ’s Remote Infrastructure Support services include Server Management, Database Management, Email Management, Network Management and Security Management. We have well-defined infrastructure support and process that allows effective capture, reporting and resolution of support requests.

Our services are flexible and tailored for your specific requirements to meet the performance and availability demands of your business. Our qualified and trained professionals are available 24* 7 to ensure a well-managed Infrastructure Support Service and provide a competitive advantage by delivering more value to the clients.

Services Offered

• Server Management: Includes Server Administration, Maintenance and Monitoring

• Email Management: Includes Mail-box Administration and User Management

• Database Management: Includes Database Performance Management, Administration, Database Tuning and Optimization

• Network Management: Network Monitoring and Administration

• Security Management: Intrusion Detection by continuous monitoring and reporting